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In this report sample for ICT Support and Test Engineers, there are two sections that all applicants must complete.: The Key Areas of Knowledge and The Project Report Forms.

• Key Areas of Knowledge:
  

  The applicants must describe and explain the relationship between the selected area of knowledge and their learning from their experience and qualifications. In this section, the applicants should be able to show or explain how and where they acquired the knowledge.

• Project Report Forms:
  

  A project report is a written description of a project or engagement that provides you with the opportunity to show how you perform as an ICT professional. Each report is to relate to a significant project or work episode undertaken by you during your professional career.
  NOTE: The candidates are required to provide two project reports. In two reports, one must pertain to a project undertaken within the last three years, and the other for a project over the previous five years.

The sample project reports for the Chief Information Officer are:

• RPL Report Sample for ICT Support and Test Engineers – 1: “ Maintain and manage technical quality assurance processes of systems at Zoom Technologies Inc.”
• RPL Report Sample for ICT Support and Test Engineers – 2: “Testing, identifying and diagnosing functionality errors and faults in systems at Onestep Ltd.”

RPL Report Sample for ICT Support and Test Engineers – 1

Project name:“ Maintain and manage technical quality assurance processes of systems at Zoom Technologies Inc.”

The project of our client is described while he/she was working on “Maintain and manage technical quality assurance processes of systems at Zoom Technologies Inc..”The roles and responsibilities that the client had to follow during this project were:

• Analyze and detect problems with accessing the internet, email, and security systems as well as installation, maintenance, configurations, and hardware issues.
• Guiding the users and clients with user guides, awareness of correct standards and technical assistance and procedures on systems for optimal performance and security
• Analyze and review policies and to schedule and conduct quality audit inspections, and documentation
• Provide training to the staffs and technical guidance in application software and operational procedures

ACS RPL Report Sample for ICT Support and Test Engineers – 2

Project name: “Testing, identifying, and diagnosing functionality errors and faults in systems at Onestep Ltd.”

The project of our client is described while he/she was working on “Testing, identifying and diagnosing functionality errors and faults in systems at Onestep Ltd..”The roles and responsibilities that the client had to follow during this project were:

• Set objectives and strategies for the IT department
• Help to optimize their strategic benefits and implement suitable technology to streamline all internal operations
• Ensure systems perform at optimal levels and provide testing procedures and programming codes to determine functional errors and defects in the order.
• To ensure systems perform to specification, providing guidelines and quality standards
  Resolving the functionality errors and faults in operations, and programming code within established testing protocols